Shipping policy
At Lily La FLeur Boutique, we aim to provide convenient and reliable shipping options to ensure a smooth shopping experience for our valued customers. Please carefully review our shipping policy below:
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Shipping Methods: We offer the following shipping methods:
a. Free Local Pickup: If you live in the local area (Evansville, IN), you have the option to pick up your order from our designated pickup location. You will receive an email notification when your order is ready for pickup, along with the pickup instructions.
b. Standard Shipping: For customers outside the local area or who prefer the convenience of delivery, we offer standard shipping. Due to using multiple fulfillment locations delivery times may vary up 7-10 business days. Also, your order may ship in multiple packages arriving at different times which does not affect the shipping charges to you. -
Shipping Rates: Our shipping rates are as follows:
- Orders under $75: A flat rate of $9.95 will be charged for standard shipping.
- Orders over $75: Standard shipping is free for orders totaling $75 or more (excluding shipping fee).
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Order Processing Time: Once your order is placed, please allow 1-3 business days for our team to process and prepare your items for shipment or pickup. During busy periods or promotions, there may be slight delays, but we will strive to fulfill your order as quickly as possible.
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Shipment Tracking: For orders shipped via standard shipping, we will collect a tracking number once your package has been shipped which can be used to monitor the progress of your shipment and estimate its arrival. This tracking number will be made available to you upon request.
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Shipping Restrictions: At this time, we only offer shipping within the United States. We apologize for any inconvenience this may cause if you reside outside our shipping area.
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Address Accuracy: It is essential to provide accurate and complete shipping information when placing your order. We are not responsible for delays or misdeliveries caused by incorrect addresses provided by customers. Please double-check the shipping details before submitting your order.
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Shipping Carrier and Delivery: We work with reputable shipping carriers to ensure prompt and reliable delivery of your packages. However, please note that we cannot guarantee specific delivery times or dates, as these are determined by the shipping carrier's policies and external factors beyond our control (e.g., weather conditions, customs delays, etc.).
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International Shipping: We currently do not offer international shipping. We apologize for any inconvenience this may cause and appreciate your understanding.
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Additional Information:
- In the event of any issues or concerns with your shipment, please contact our customer support team, and we will assist you accordingly.
- For local pickup, please bring a valid ID and your order confirmation email as proof of purchase.
We hope this shipping policy provides you with a clear understanding of our shipping options and procedures. Should you have any further questions or require assistance, please feel free to reach out to our customer support team via email at lilylafleurboutique@gmail.com
Thank you for choosing Lily La Fleur Boutique. We appreciate your business!
Last updated: January 11, 2024
